Pgoodwin1

4 hours ago, OldHippieDude said:

At least it’s good and steady. Where are you? just wondered if the Dallas server is the closest TestMy Test server to you.

Try testing with a computer

2 hours ago, test-machine-mike said:

Hi,

 

so this article is only about what you can expect to see in terms of response time if you are located in hong kong ?

 

https://testmy.net/country/hk

 

https://testmy.net/hoststats/causeway_bay_hong_ko

 

Thanks

 

Mike

Yes. I believe that’s true.

The Flash based speed tools throw out a significant number of data points. See https://testmy.net/legit-speed-test.php

I have no Hong Kong Test server on my list

This morning though, things are slow. I’m getting 115 to 180 down on the 200 plan

When I test to the NY server, which is about 550 miles from me, I get 200-220 Mbps on my Spectrum 200 Mbps plan when things are running doing well. I get short duration reading anywhere fro 80 to 150 when things aren’t running at max, but those durations are usually only 10s of seconds long, then it returns to the higher speeds. My upload speeds are at my max plan of 10 Mbps with short durations of 1/2 that. Those durations are annoying more often than the download anomalies. 

Have you tried powering you modem off then on to cold restart it? Also, if you have a separate wireless router, do a cold restart to that too.

10 hours ago, OldHippieDude said:

Oops, forgot the attachment.

 

That’s pretty slow OldHippieDude

5 hours ago, TQoK said:

400mbps a second they said.

 

:::.. Internet Speed Test Result Details ..:::
Download Connection Speed:: 14382 kbps or 14.4 Mbps 
Download Speed Test Size:: 18.7 MB or 19136 kB or 19595264 bytes
Download Binary File Transfer Speed:: 1798 kB/s or 1.8 MB/s
Upload Connection Speed:: 2524 kbps or 2.5 Mbps 
Upload Speed Test Size:: 6.3 MB or 6400 kB or 6553600 bytes
Upload Binary File Transfer Speed:: 315 kB/s
Timed:: Download: 10.9 seconds | Upload: 20.774 seconds
Tested At:: https://TestMy.net
Test Time:: 2018-05-07 11:48:21 Local Time
Client Location:: Saint Albans, WV US https://testmy.net/city/saint_albans_wv
Target:: Miami, FL https://fl.testmy.net
Validation:: https://testmy.net/db/kTWNBO6Ph.p7b6KtCYy
TiP Measurement Summary (Download):: Min 6.42 Mbps | Middle Avg 17.88 Mbps | Max 31.64 Mbps | 100% Variance
Client Stats:: https://testmy.net/quickstats/TQoK https://testmy.net/compID/688787518155
User Agent:: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/66.0.3359.139 Safari/537.36 [!]

You should talk to them if you’re paying for 400 Mbps

14 hours ago, anthony kandal said:

I am a new customer with hughes and they suck I have been in the phone for days and I cant us the house phone its on the sat as well no one will help me and they will not fix it upper tec does not call nether and if they do they do nothing does any one have this problem with this co    

There are a lot of people that have posted on TestMy with Hughes problems.

hopefully CA3LE will have some time to look into this some more.

12 hours ago, JSinNC said:

Mmmmm...  just spent 45 minutes on the phone with HughesNet to help troubleshoot my slow speeds.    While I have not necessarily had bad support experience (yet), I'm definitely second guessing this service.    I can work around 450-600ms latency of the satellite, but .45kbps downloads is back to the stone age of networking.   9600 baud modem anyone?

 

I am 14 days into my service, and this is the first all day rain that we have had and WOW...  service degraded from 20MB down to .45kbps downloads.   I could barely surf the web at these speeds.       I was told of service degradation during "bad weather, but come on...  a slow steady rain causes sub MB speeds?      I certainly would not be able to work from my home office at these speeds.   

 

Your upload speed isn’t too whippy either.

Sorry about your experience. Lots of posters on here have had a bad time with Hughes Net.

The Speedtests throw away the bottom 25% of the reading during the test. Totally useless. 

@CA3LE you can answer this

Welcome from SW Ohio.

1 hour ago, Bikas gaur said:

CA3LE, is there any plans for TestMy.net to release a mobile app (Android, iOS) anytime soon? Just curious...

There’s a mobile version of TestMy.net. If you go to the bottom of the home page there’s a link called Mobile. When you’re on the mobile version, the button/link is “Deaktp”.

Hi. From SW Ohio in the US

Go to your Results table. There you can delete whatever Test points you want to.

It could be that they just have too many customers connected to the same subsystem as you. The throttling occurs in those hours where everyone gets home and starts watching high bandwidth video stream. The ISP may or may not be intentionally throttling you. 

Go to Results. Enter the date range you want to see. Just below the graph of your results is an Export button. That will give you a table (csv) of your test results with the date, time and speeds for each test point.

3 minutes ago, bunei said:

how can i remotely test the speed of the internet ?

Explain with a little more detail what you’d like to do

See my comments and questions on your other post

You’re actually mostly correct with your party line assessment. Your ISP puts all its users through various sets of processing equipment. To keep their costs down, they minimize the number of channels they use. The more users per channel, the slower things get because you’re all sharing the bandwidth available on the channel you’re on. It looks from your data, that between 11 AM and 12:30 pm, things slow down a lot. You should call your ISP and tell them what’s happening. It may take more than one phone call. Be polite but persistent. They should have the ability to move your account to a different channel - they can balance the user throughput between different channels of their gear. 

It it looks like you’re testing using the TestMy Dallas server. Is it the one closest to where you are?