Pgoodwin1

Awesome, thank you for confirming it's fixed.

I just to try out right now, and just working right now! Thank you so much too.

Have you already seen the city results?  eg: New York, NY
 

 
In NY I'd be looking at Verizon, RCN or Spectrum.  Keep in mind that the program automatically does all of the ranking and some smaller, less known companies who aren't ISPs may be listed.  These lists aren't human curated.  If you hover over the 2nd spectrum listing you'll also find that's for spectrum business, name is being truncated.
 
I'll start logging postal codes and latitude longitude (as detected from the IP and MaxmindDB) and see if we get more interesting details.  First a database structure change would need to happen and taking into account the size of my databases it will have to be planned.  I have other proposed DB structure changes that I'd like to take care of that will really speed up certain queries.  I'll look at adding this and as well as other fields at the same time.

Reserved or special use ;
https://tools.ietf.org/html/rfc3330
 

Panama City, FL
 
Thank you

He's on or was on a class E network, either ISP doing something or someone toying.

Before (DSL Modulation set to ADSL2+) https://testmy.net/db/9EYvOW8ap
After (DSL Modulation set to G.dmt) https://testmy.net/db/wzZbGM_zC
 

I called HughesNet to test that and it didn't sound like they would be helpful in that situation. 
 
I was saying that my relative was moving to Canada and was wondering if they'd let her out of her contract.  But if it were my own real account I was dealing with I think I'd be able to escalate the call up the ladder and get it resolved without paying any termination fee.  Especially if you've had service for a while.  ... or if you're within 30 days you definitely won't pay anything.
 
Keep in mind I also connected through to a sales person, not billing or retention.  Might work better talking to the real department that handles that.

Unfortunately there probably isn't much that you can do.  Have you already spoken with Hughes and they feel like everything is aligned properly and running correctly?
 
If you're able to test on a computer with an ethernet connection to the router and the results are similar then the bottleneck is most likely the satellite connection itself.  If you get a higher speed directly connected then I would look to audit the systems on the network for high activity.  Maybe you have a computer on the network that's quietly sharing a torrent or something else using up bandwidth.
 
Where are you located?  So I can help search for an alternative ISP for you.  ... I wish Starlink was operational, I think it would be a no brainer who to go with then.  With as many unhappy satellite customers we've seen in these forums over the years it won't surprise me if Starlink destroys them all over night.  Old direcway and hughesnet satellites doomed to silently orbit the earth for thousands of years as relics... with customers probably still stuck in contracts.  
 
By the way, if you have alternative choices available... you can probably get out of any contract you have.  We'll help you find an out.  Keep in mind, even as a satellite provider... they don't service the entire world.  Find an area they don't service call them up and act like you'd like to transfer to an address there, "oh really, you don't have service there...I thought you were everywhere.  Guess you'll have to let me out of that contract then... no, I'm not ready to forward mail there yet, I'm letting the postal service handle that later."  --- I did exactly this with CenturyLink (a DSL provider) years ago.  Worked like a charm.  Just make sure you get their equipment back to them.
 
How long have you had HughesNet?

Sounds like a someone with malware... but in this case Hughes has tokens.  I hadn't heard of this until just now either.
 
https://my.hughesnet.com/shop/get_more_data.pyt
 

 
 

You may have to unplug your modem for like 10 seconds and plug it back in to get it to assign to the MAC address of the newly connected device.  Once it pairs to the new device you'll have to do it again if you want to switch it back or try a different directly connected device.

What is it supposed to be?  What package do you pay for and who is your ISP?

@OCR Montana is awesome!
Glad to hear Montana is not being sold to Canada

Under "My Results" click the TestID of the result you'd like to look more closely at.
 
 
I see that many of your download tests are multithreaded.  Keep in mind multithread and upload results currently don't have the same progress details.
 
 

Wow... look at this test result. I pay for 400 Down and my Avg Down is around 448. I snuck one by their speed throttle mechanism. At least now I know my neighborhood and facility wiring etc. can handle 1 gig. How this happened I don't know, but here is my theory. Based on the last thing I did, which was manipulating my so called router to grab it's Ip address from the host's DHCP but ignore everything else that comes from the Host's DHCP -- my router finally picked up DNS from 1.1.1.1
I proved my so called router was using the new DNS server via the cool tool on this site (DNS lookup or something similar, under Misc --> tools).
So, the very first time I ran the test without the extra DHCP baggage - my Down test hit 1 gig+, but their clever infrastructure caught on real fast. At first it over-corrected, then settled down in at the speed I usually get in my test results. So, no, benchmarking is not my hobby. I just want to be well prepared for my inevitable conversation with my dear old ISP.
 

I'm calling around your area to data centers and I found one that you may want to look into.
 
https://www.123.net/data-center/
 
Specifically looking at https://www.123.net/wp-content/uploads/Data-Center-Tech-Specs-DC1-WEB.pdf
 
FIXED WIRELESS • Up to 10 Gbps Speeds (99.99% SLA) • 55+ Wireless Point of Presence (PoP) Sites Across Michigan • 128-bit AES Encrypted Data Transport • Primary & Backup Connectivity for Dedicated Internet & Ethernet Services • Emergency / Short-Term Deployments • Campus Wireless Solutions • Temporary Fixed Wireless Solutions (Events / Construction Site)  
Their HQ is in Southfield, MI.  Only about 40 miles away.  If you can't get the fixed wifi solution you may want to ask them (or other data centers near Detroit) if you could work a deal with them to upload the files for you.  You could 2 day a USB to them for really cheap and it may even get to them in 1 day.  I think $0.10 per GB is a fair price for both of you.  But they might not want to touch your files. 
 
Hopefully you can get that fixed wifi solution, even at a degraded speed it may be better than your other options.  Give them a call and get some details.  I'll keep looking too.
 
Even if you get just 5 Mbps upload it would make it more doable.  23 hours per 80GB.

So you maxed at 65 Mbps in multithread here.  You should also try manually selecting 200MB from the download test -- you'll probably be a higher result.
 
And then you maxed out at about 13 Mbps using the classic single thread test.
 
Yeah, your latency graphs actually look really good.  For a comparison here's what it looks like on a poor quality satellite connection.
 
https://testmy.net/latency?q=52705179518882&n=100
 
How is your computer connected to your connection?  Does the connection come into the DSL modem, to a router and then wired to your computer... or is it wifi to your computer... or is your modem directly connected to the computer with a cat-5 cable?

Read all the tabs here. https://testmy.net/legit-speed-test.php
 
 

I suggest calling them instead of emailing. Be polite but persistent. Keep calling them. If they can’t resolve it from their regular support phone people, tell them you’d like to elevate the issue and talk to a manager or supervisor.

A better router may help you with range and internal network speed but your wifi right now probably isn't the bottleneck... it's the connection.
 
To see if you might benefit from a faster router connect your modem directly to your best computer.  Then run TestMy.net.  Connect it back up to wifi and test the same computer again.  You'll probably need to unplug the power from modem each time when you switch back and fourth, they usually need to boot up and get the MAC address of the device it's connected to.
 
If you do that test and find your speed is much faster wired... then you might want to think about getting a newer router.  If the speeds are about the same... you can probably hold off unless you're having other issues with wifi.
 
I personally use Netgear.  A used Nighthawk R7000 for ~$70 would blow away whatever they gave you.  I also would never use a router or modem from my ISP and prefer to have them as two separate units.  Better for future upgradability, cheaper if something fails too.  I need to upgrade routers far more often than modems so having them separate is better.  Also better for interference. 
 
When I've tested even the supposed best ISP routers... they always under perform vs retail counterparts.
 
When it comes to wifi, testing right on top of the router isn't optimal.  You want to be a little away from it.  Maybe like 10 ft.
 
Here's an article about wireless best practices -- may help you get the most out of what you're working with. - wireless feng shui

I like this best...
 

 
 
No, it's full alphanumeric which makes it more random. 
 
@ramasaig does this help make it more clear?

With all the hype over data privacy laws here in Europe (GDPR, which stands for General Data Protection Regulation), I can see where non-technical people get confused over using data to refer to integrated circuit data instead of personal data. 
 
The best replacement word I can think of would be "bytes", e.g. "Uploading 12 MB of random bytes..." 
 
To a non-technical person, they will more likely see the word "bytes" as technical jargon than personal data.  Even if they Google (or Bing) the keyword "Bytes", the search results will not be about organisations collecting data, privacy, regulations, etc. 

I just tried opening a YouTube video on my iPad Air 2 and it only took about 1 second to load and start playing. I was outside on my deck at the fringe of my wireless range. I got RTs of 70 to 200 mS and download speeds of 7.5 to 21.5 Mbps out there. 
 
I typically get 200 Mbps inside the house and RTs of typically between 50 & 100 mS. I’m in the US using Spectrum
 
@CA3LE - the time-of-day showing for the RT is one hour later than the time for the download test results.

@CA3LE is it just randomly generated bit patterns of ones and zeroes? The word “information” makes it sound like the information has some intelligent content. Maybe use “numbers” or “bit patterns” ?

Thank you for reporting that.  Mistake on my end, it's fixed for you now.