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SmartBro Customer Care Exp

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@ everyone

Hey guys! It's been a long time!! I've been busy for the past few days!! BTW, i just want to add something, based on my experience, smart told me that the will not give a "priority repair" unless my connection speed is below 180 Kbps.. So cool right?

Good day!!


i think they should fix it anytimeit went down from 300 Kbps. 180Kbps is lower than half of their advertised speed.

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I'm having average minimum download speed of 30-40Kbps, well depending on the server. I've just downloaded 600Gig Wmv file movie from megashare, I think. I started downloading it at around 11:30pm.

My speed sometimes went tru 3-5Mbps during off-peak hours.

if you say you're getting a minimum of 30-40 KB/s you are getting 280-320 kbps with destiny.

that's far slow from what we (tweakers) get with smart bro at 400+ Kbps.

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