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coolbuster2007

SmartBro Customer Care Exp

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Hey guys

Just called up smart cs 3 days ago and guess what, i've got a scheduled field visit already! That's sweet! Maybe they got scared cause i got furious last time they conducted a field visit!! haha! Hope to hear some good news from you too guys!!

:smitten:

good for you. i suggest that this time, befriend them. it will translate to better speed  :azn:

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Nice topic  :laugh:

Oh anyways, for me, yeah I'll go for their e-mail address.

Really, it'll took ages before they answer your call. ugh..  :buck2:

Out of frustration, I've sent them an e-mail, complaining about my speed which ranges from 80-100kbps. Off-peak or peak hours... Beat that!  :cheesy:

I'm sure they'll give a response for a couple of days,

hindi ko binigay cell number ko. Mahirap sila kausap sa phone...  :twisted:

Oh btw, one time this CSR told me "Sir, Normal pa naman po yung 150kbps".

As if he wanted to tell me to be contented with that! ...wadaheck...

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Nice topic  :laugh:

Oh anyways, for me, yeah I'll go for their e-mail address.

Really, it'll took ages before they answer your call. ugh..  :buck2:

Out of frustration, I've sent them an e-mail, complaining about my speed which ranges from 80-100Kbps. Off-peak or peak hours... Beat that!  :cheesy:

I'm sure they'll give a response for a couple of days,

hindi ko binigay cell number ko. Mahirap sila kausap sa phone...  :twisted:

Oh btw, one time this CSR told me "Sir, Normal pa naman po yung 150Kbps".

As if he wanted to tell me to be contented with that! ...wadaheck...

welcome to the forum @ Morisato.

thank you for sharing your exp with SmartBro CS. did you try the 20 steps already?

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