Leaderboard

If you haven't tried re-booting the modem, try that. Power it down. Sometimes mine (different model than yours) gets quirky and erratic. Many times clearing the memory by powering it down and back up again has resolved the problem. If that doesn't cure it, try plugging a laptop directly into the modem (other stuff disconnected) and see whether the performance is better. If it is, you probably have an issue with your equipment. If it's the same, then it points to either the cable modem, or their signal integrity. Signal strength doesn't guarantee that it will work right. The signal can be too big as well as too small and cause problems. If you do have the problem when plugged directly into the modem, call Cox back. Usually on repeat performance issue calls they will first try to help you over the phone, and if that doesn't resolve it they will send a tech out to troubleshoot. More than once Time Warner has found problems with their equipment outside at their amplifiers and switches.

Mine refers to my favorite cartoon show, called Code Lyoko. It's from France, of all places! The antagonist is the character named XANA, one of those never-seen characters. The "virus" part of my username refers to XANA's 1) ability to infect computers at an alarming rate, and 2) its AI nature of its creation. For instance, one episode, XANA infects a miltary satalite - first using the local school's antenna, then from there it infects the TV antenna, which it then takes over the satalite armed with a deadly lazer. All this in the span of a few minutes! XANA, the character, has a symbol, which is my avatar. If you're into tech and anime, you'd probably like this show too.

My user name is exactly what it says. Now guess who is still alive and has over 300,000 miles on my ride.