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Actually testmy.net is telling you there is an issue somewhere along the testing route. Which is the very reason for it's being. Running traceroutes can tell us where the lagging router is, checking peer availability , congestion and availability is another. There was a time where this was not an issue , yet with the recent national routing changes, specific cross continental advertising and video streaming services, not to mention the latest knowledge of the Utah datacenter for national security , and it's special routing procedures , have caused a few peering issues that the ISP cannot and does not have any say in. For instance , I can test to testmy.net dallas from silicon valley area ( Cupertino ) like it's within my ISP's internal network, but testing from NW Ohio , renders drastically different results. This is not a flaw, this is valuable information. You can get information on the status of various peers if you so choose here , I use these tools regularly. Have a look at the image below to understand main routing

if it is a routing issue its nothing testmy.net can fix nor is it a problem that testmy.net has it's the peers job to fix the issues whatever they may be infact it could be TWC that has the problem there is just no way to know... testmy.net does have multiple servers in multiple markets to test Damon has a server on each coast aswell as one centrally located so you should be able to test from at least one try one of those and let us know ~ Mark

Aside from making sure the signal levels your receiving are at the appropriate place the only other thing you can do is keep complaining to them it is most likely an issue with their peering and they most likely already know about it I would keep complaining it could be something as simple as a bad amplifier on your node it can't hurt to complain right?

I was getting intermittent web page loads. What bothers me is that when you test the connection with their SpeedTest.ohio.rr test, you can watch the analog meter wander around between 0.4 and 1 Mbps upload during the speed test, and even when the need stabilizes at about 0.5 Mbps for the last 1/2 of the test or so, the digital readout at the end indicates 0.97 Mbps. There should be a class action lawsuit against them for that BS. The TMN upload test was presenting a reasonable result showing about 0.4 and at time much worse than that. I tried 3 other speed test sites, and the only one that displayed the Upload speed being low was SpeedTest.org (showed about 0.5 Mbps). All the rest of them showed some distorted result that made the system appear good at 1Mbps. Thanks TMN for having a good test system. You can close this thread. Or if I can, how do I close it?