Leaderboard

Keep calling them. Eventually the problem will get ratcheted up to someone who knows what he's doing, and will fix the problem.

What are your results using this site TestMy.net?

lol

Looks like your speed is returning to normal... https://testmy.net/stats/?&t=u&d=02262016&x=7&y=u&l=25&q=ZombiesTv ... did Cox ever tell you what the issue was? If you're confident that it's back to normal you should call Cox and ask for a credit. I recently had an upload issue with Comcast for 15 days, similar to yours. Called and requested a credit for the time it was running poorly and they ended up giving me $10 off per month for 12 months. Cox Communications was my provider in the past too, they will credit you if they know of an issue and you request it.