still trying to work out the bugs, but if you have FIOS by Frontier, CALL THEM! ?
STORY TIME:
See, back in the day, when FIOS was owned by Verizon, the used to do periodic FREE speed upgrades for their customers. For example, when i signed up with FIOS (Verizon) i had the 25/5 package. After a bit, they upgraded their plans to symmetric. So we than got bumped to 25/25. A few years later, as FIOS became more popular, they upgraded us to 35/35 for free! No fuss , no muss. As time went on, there basic plan was 50/50. Again, upgraded at no charge! ->
After some time, many a year later..... Verizon decided they wanted to focus more on their wireless infrastructure, & get out of 65%(+) of their home networking side of things. ( Wireless is far more lucrative than home internet on many, many levels) They decided to SELL their FIOS to Frontier. Frontier is...... garbage to say the least. I dreaded reading this, as well as the day it would come to fruition... The customer reviews even before they bought FIOS , were frightful to say the least. i was staggered by what was to come. ->
Hardware? Garbage. Network routing? Garbage. Customer Service? Garbage. Its a complete s*** show. Log story short, after a couple of painful years & many, many issues with routers, speeds, billing, credits, tech call outs, etc. i finally received the 500/500 plan. I fought TOOTH & NAIL to get, because they kept telling me my area was not "provisioned to have such speeds". ->
Being on vacation this week, & on lock down to boot, i decided out of sheer boredom to call Frontier up & find out how much the 1 gigabit plan would run us, additional a month, seeing as how iv'e had the 500/500 for some time now. Dumbfounded, i find out its only $10.00 more a month!!! FRONTIER wasn't planning on telling people this!? Why would they when they can provide ½ the speed & still charge you damn near the same amount for god knows how long. It used to be a $200 a month up-charge! So call! Find out! Don''t pay more if you don''t have to!
On a side note, same day after being "upgraded" to the gigabit speeds, i have a "tier 2" service ticket in because the download speeds are quite erratic. I'm sure after 2 to 3 months, they''ll get this corrected too.. ?