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Ok I'll see about finding something on the settings in '8' , should be rather simply hidden, as microsoft tends to do sometimes. brb ////////////////////////////////////////////////////////// Right click on the 'network' icon and chose 'Open Network and sharing Center' Now, select the connected network Option you can see the network with which you are presently connected. Connection Status window will pop up. Click on Properties. Scroll down a bit and click on 'Internet Protocol Version 4 (TCP/IPv4)' And tick 'Obtain IP address automatically' as well as 'obtain DNS server address automatically' and press 'OK'

When you say gateway , are you referring to the modem / router combination device ? The two were possibly one wired mac and a wireless mac, which would have accounted for the double entry. At the same time , the only logical reason on a simplified intranet for conflict , could be a static Ip was set on the wired side, and not listed outside of the dhcp range , before the laptop was connected to the router / modem or of course any time in between, but you would have to know this, unless someone else had control of the laptop before you. Again , if you had a PPOE connection before comcast, which required a static IP per device or almost any other reason want or need, for a static IP. This would account for you not seeing the IP within the router, as the static IP after restore, is again , within the dhcp range, or on a subnet -- ie: 192.168.2.1/24 Vs. 192.168.1.1/24 /32 ect Check your IP is set to dhcp and within the comcast dhcp range. Running XP ?

I told the program to output the page like that, I took a screenshot and superimposed it onto that imac. ... the results in the database are real however. I noticed the results in the database and thought it would be funny.

My internet download speed 3.5 mb

Actually those levels look pretty darn good. The SNR cannot be too high, I would love to see 39dB SNR myself, just one time . The higher, the better. (20 years RF experience). But, just because the levels look good does not mean there is not some other problem. There are many factors such as how much traffic on your particular interface (this being the point at the head end/hub site where your particular node interfaces with the CMTS). At some point the data traffic funnels down to a congestion point (yes, even the God given, beloved FTTH has a point where it all comes together) and that is where we may be slowed down. All we can do sometimes is just keep on complaining until some manager says "re-configure this node so this guy stops calling and/or writing". So, keep it up, that me be your best bet.

we're going to need a few specifics before we can even attempt to help you, what type of connection do you have? Cable, DSL, satellite? try doing a few tests while logged into your account so we can see where your at (speed wise). andddddd are you located inside or outside the US? ~ TriRan