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... well, looks like you kinda did tell them that. How did they respond to that? I don't see a response yet... continuing down the topic now.

No problem, this is going to take a little time to fully catch up on all that's written. You have quite the case here. Right now (after cleaning out the responses that hughesnet people posted on this topic for some reason) I'm reading into your communication logs with your ISP. At this part, Uhhhhhh... that person is a moron. 35GB, over 24 hours... off the top of my head, you don't need very much to do that. Let's do some basic math (a subject apparently unknown to that rep) for fun. 35 * 1024 = 35840 MB 35840 / 24 = 1493 MB per hour 1493 / 60 = 25 MB per minute (rounding up) 25 / 60 = 0.42 MB per second 0.42 * 8 = 3.36 Mbps consistently is all it takes to push 35 GB per day in bandwidth. So early on I'm getting an idea of who you're dealing with on the other end. Frustrating. ... getting back to it.

Thank you @Pgoodwin1 for the heads up @dnjSerran I changed your username. The issue was with the "&" symbol in your username. This character is actually disallowed in registration... not sure how it got through so I'm going to have to do a check up on that part of the registration process. Sorry my response took longer than normal. If you'd like a different username please let me know what you'd like me to change it to. I'm happy to help. What was happening is when you were visiting your stats it was encountering that illegal character... it looks like it was using what it could up to the point of that illegal character. So you were pulling stats for the member "David" instead of "David & J...". For your own privacy this username is better anyways. When I notice usernames that have real people's names I usually contact the member to ask if they'd like it changed. A reminder for anyone who needs a username change. Simply send me a private message saying "I'd like to change my username." with the new username. These requests are usually fulfilled within 24H.

That's not surprising. I'm seeing the same at my data-center. They're running several 100Gbit connections, but they also host a bunch of infrastructure for Netflix and Hulu, and they told me that "due to the significant amount of traffic to several of our customers, you may see bandwidth impacts." I got another ticket this week that said they're recarving up their bandwidth to limit those two in particular. Going to be interesting to see how that goes.

I eventually got a hold of a supervisor. He reluctantly admitted that with everyone on quarantine and at home streaming Netflix and whatnot, that my area is legitimately out of bandwidth. Once this is all over with, we;ll see if that's true. ?

I'll work on a page that cites examples for you. They're here, just not compiled nicely for you. I just go off of what many people tell me. There are hundreds of stories (just that I've heard) of people who test perfectly fine using other speed tests and testmy.net reports the correct... much lower number. They email me, often by starting out BLAMING testmy.net. I tell them to trust the results and they usually email me back later, "testmy.net was right." I get blamed whenever someone is slow. The other speed tests misrepresent the numbers so people think I'M the one who's wrong because I'm the outlier. Just because the majority comes to the same answer doesn't mean they do it right. --- testmy.net is often an outlier because it's a real test. And instead of focusing on what they're not doing right... how about we all just use TestMy.net and call it a day?!?! ? I just posted one from the other day to a topic with some other examples I've shared in the past. There are some in other topics in the FAQ / Ask TMN forum When you're having issues and REALLY need testmy.net... that's when it works best and shows how it's truly proprietary. Why anyone uses anything other than TMN with evidence that the others fail when needed the most... makes no sense. Fact is, people just don't know. I try not to be all in your face with the ads. Large portions of the site are purposely ad free (like the forum) and I'm also showing no ads to mobile users.