Pgoodwin1

The TIP (Test In Process) Summary tells you what went on during a single test. the Results is a graph and table of recent test results. You can get a more complete set of test results by hitting the Results link at the top.

What are your results using this site TestMy.net?

ButchJudd. Post your times using TestMy.net and see how they compare, then read the info on why the OOKLA tests don't give you the real story.

I just wanted to be sure you'd be connecting the tablet to the same internet access point (i.e. The same wireless router) as your customers would so you'd be testing their connections with the tablet.

Too bad my 5.5 yr old iMac will only accept 3 Gbps SSDs, but hey, they're getting cheap. I'm like 3 generations behind now, and still using 800 Mbps external Firewire. LOL. The DIY kit of tools and adapters for installing the SSDs costs almost as much as the SSD now to put one inside the iMac.

Plug your computer directly into your modem Ethernet connection. Check the speeds on TestMy at various rimes of the day. If the speeds are good, and they're still bad when you connect somewhere else in the house, it's likely the problem is within your house. If the speeds at the direct connection are bad, it's either the modem itself or outside the house.

Very fast

Sean. Can the Win tablet be accessed remotely when running Windows 10? Xenium. I assume your customers are connecting wirelessly?

I do that with my iPad - connect to my Ethernet Mac.

Check if it's full speed on TMN in the middle of the night. Then you can see if it's traffic load related. Try using a laptop, wired directly into the modem.

on either the Forums or Home page, scroll to the bottom of the page, on the lower left, at the bottom under Quick Navigation, choose Contact TMN. Or just post your questions on the site, and normally someone knowledgable will answer.

Good luck.

Those results make sense to me. The VPN is a huge tax on throughput. I should probably say "can be" instead of "is", as it's site dependent. i haven't run a speed test through a VPN, but I get interrupts and disconnects (which reconnect by themselves after a bit) now and then (like your errors in your VPN column). Doing normal work, depending on how many other people are using the network I'm logging in to, I get varying response on my remote laptop - slow IE, slow mouse actions, disconnects/reconnects etc. your results seem to describe what my remote connection does - with and without a VPN connection.

How is that percent calculated? I'm talking about when you're in your results list, and you pull up a download TID plot, and it tells you what the variation is. It seems like it's giving bigger percentages than it used to.

amazing. i can almost see the "aura of miracle" about you. i used to ask the other engineers and techs in our engine control electronics lab where we breadboarded circuits if they could see the aura of miracle about me.

Haha. Good that it was real and you found it quickly - fixed in less than 2 hours is pretty awesome. Thanks

after running a Combined test (which runs fine), I hit the Re-Test button. the test appears to start but very quickly (10th of a second or less) it aborts to this page: https://testmy.net/download it started doing this only very recently. it's always run OK in the past.

Any site that gives you results significantly higher than your plan 125 down / 12 up is highly suspect. I wouldn't trust the reading to be giving you anything representative of what your system is doing. The sites that are giving you less than 100 Mbps are probably telling you some version of the truth. Since testmy.net is one of them, believe it. It's highly like that during the hours of 10 AM and midnight, your speeds may vary because of traffic outside of testmy.net. If you take a reading at like 2 AM on this site! you'll probably get a reading that is the truth and should be very close to your 125/12 plan. That reading may drop down during daytime hours. Test with an Ethernet cable connected. Then check if your wireless speeds is approaching the Ethernet performance (assuming you are using wireless).

Some of the issue is the distance. But the floors and walls and what's in them make a difference too. Also, be sure there's a good amount of space around the wireless router. When I'm out in the garage, it's about 30 ft, and it's through one wall and part of a pantry. I get 1/3 to 1/2 my wired speed, and sometimes less than that. You can usually look at your signal strength icon and look at how many bars you have. If it's less than max indicated, your speeds will likely be quite a bit lower than the wired speed - sometimes way less, like your 1/8 or less. But even at long distances, when the signal strength icon is at max the speed will likely be considerably lower than your wired speed.

Speedtest overstates your performance. Go to TestMy.net Home page and read the tab " What Makes TMN Different?"

Strange that they decided to leave the shares named GOOG.

see if your speeds here on TMN are slower during the same hours. mine typically are slower by 10-20% between dinner time and 11 PM or so. it's a little worse than it was a year ago when i got on the 50 mbps down and 5 mbps up plan at Time Warner. i've noticed that it's still pretty fast in the morning up until 11 AM or so. from 11 AM to 11 PM it's spotty. one minute it's full speed, the next minute it's way down (sometimes to 60-70% of max. there must be a lot of people streaming video

TMN does have a mobile option. Go to the bottom of the browser window and there's a link to it. My biggest variation in download speed on my mobile devices is due to the signal strength of the wireless where I'm physically at in the house. That plus the speed of the device itself. My iPhone 5s gives me slightly higher speeds than my iPad 2.

If you want your users to get an accurate answer, put a link to TestMy.net on your site. Since the owner of TestMy has devoted 19+ years to developing a system to measure download and upload speeds! I doubt that he'll be willing to just hand you the capability.

I power cycled the D-Link router without saving the event log, so I don't have anything to look at from a month ago. The cable modem status event log didn't erase itself and showed a couple of "Lost MDD Timeout" events and a "No Ranging Response Received" events about a month ago, but I have no idea what those mean.