Pgoodwin1

That would make it impossible. I don't have an answer for you. The site operator will see this before too long.

Why impossible?

I hope they don't change things here

@DESB. What TWC are you using? My TWC Cincinnati doesn't seem to be any different than it was months ago.

I'm not sure it's throttled down or not. I just tested from Cincinnati, OH USA where I typically get about 50-60 Mbps down and 5.7 up depending on time of day when testing to the New York server. i ran some tests to the Singapore and Bangalore servers and got 10-20 Mbps down and 2.5-4.5 up at 10:15 AM on a Sunday morning (not a really busy time on the internet). So I was about 1/6 to 1/3 or so of my max when going that distance. You got about 1/5, so I'd say that's probably about what to expect going that far.

What TestMy.net test server are you trying to connect to? Link is in upper right of home page.

What are your speed measured here on TestMy?

Keep calling them. It's a pain yes, but eventually you (and probably others) will get the issue recognized at Comcast. Be polite and friendly (hard to do when frustrated). After the second call, ask to speak to a supervisor. They'll eventually do something. If it is a neighborhood issue, then surely others will be complaining. If it's not, then eventually they send a tech out that has the experience and savvy to solve the problem

Flatlining fast today. Three test in rapid succession, all just about like this on a 50/5 TWC plan, using an iPad Air 2.

When I had a router that was bad (intermittent), SpeedTest never reported the erratic results. During the tests, you could see that the speed plot had big variances in it, but when the end of test results came up, the speed was right at my plan max. Not so here at TestMy. Them dropping out the lowest 30% of the data points was giving me the wrong numbers. The router was a piece of my equipment and TestMy helped identify that there really was a problem. The router finally really died.

Your ISP may tell you they can't do anything about it when you call. Be polite and persistent if your issue doesn't go away. After a couple of calls on a similar issue, my issue like this suddenly went away without them telling me they were doing anything about it. It could have been something they did, but it could have been someone else in the chain.

I'm 630 miles from my closest test server. I can still get the max speeds of my plan though.

You could give that info to your ISP. It's possible that they have some way to route you differently than what it's doing now. with good routing, you might sustain > 75% of your plan max. Maybe a little higher. My experience has been about 80% to the west coast from Cincinnati.

The download 175 Mbps is pretty good considering the 1300+ miles to the test server. The OOKLA test results are to a server right in your city, so it's not really giving you internet speeds, it's giving you a local connect speed. Not sure what the issue might be with the upload speed. i get about 20% lower speeds testing from near Cincinnati to Colorado Springs - it's about 1200 miles.

If you have a laptop, try plugging into the modem directly with Ethernet and do some combined testing. Try the Colorado Springs test server. Let us know what you get. This will provide some info about whether your wireless is affecting things

If that's all StraightTalk will do for you, I would exit them and find a better ISP. As your provider, they are responsible for supporting you and not just passing you off to to Verizon. are you testing using your home internet wireless connection or through the phone service (wireless)?

If you're on a mobile device, try testing with a computer hooked to the modem with Ethernet.

I noticed you had one fast test 4.7 Mbps on 9/10/16 at 11:48 pm. I don't know if that's indicative of less congestion in your area after prime time - the rest of your test data was from about 9AM to 9PM. are you on a mobile device testing via phone service? Or on your home network"

What makes you think the ookla speed test is giving you the truth? Just because your ISP says you get "up to 5Mbps", that doesn't mean your throughput from the Internet is at that plan max. go read all the tabs here. It will help you understand that many ookla based speed tests were picked by ISPs just because they were created to show a high speed

This is a decent article on the subject. http://www.pcmag.com/article2/0,2817,2372811,00.asp

What mudmanc said, plus it's not just testing to you local ISPs connection point. It's testing all the way to the test server you choose (link at top of page).

Your speeds still seem very low, so I still would keep contacting them. Ask them what download speed should you expect as a max. Since your our speed with the Ethernet cable connected was the same as when on wireless, it's obviously not a wireless signal strength problem. Try booting in Safe mode with networking and see if that makes a difference. That eliminates some software issues. you could also check with friends using Windstream and find out what their speeds are - tell them to measure using TestMy.net. if you're using a laptop, you could take it to a friends house and run speed tests there and see if your results are any different.

The 100Mbps info your seeing may be the max theoretical limit of your hardware on your local area network, but what plan you are on may be something less. When I look in the database here on TestMy.net, none of the speeds logged for any of the Windstream members average anywhere near 100 Mbps.

I forgot that feature was there.

The good news is that your speeds are almost always 2-4 times faster than eriksonjw. what's your ISP plan download speed limit?