Pgoodwin1

I would call your ISP and have them run some tests on your equipment remotely. If they say it's OK, call them back after a bit of your own testing. Be patient and polite and be persistent with them. They'll usually eventually escalate the issue. When testing linear, check that the test server you're using is one that's closest to you - link at very top of home page.

I would call your ISP and have them run some tests on your equipment remotely. If they say it's OK, call them back after a bit of your own testing. Be patient and polite and be persistent with them. They'll usually eventually escalate the issue.

Some time last year, my Time Warner Cable became Spectrum. Late last year my average download speeds for my 50/5 plan went up from about 60 Mbps to nearly 70 Mbps. This is a pretty typical result pretty much any time of day. An iPad Air 2.

It looks like your TestMy tests were done using the New York server. Try using one that is closer to where you are.

I couldn't tell which test server you were using. I only saw one test data point of 1.2 Mbps down. What's your plan speeds up and down? where are you?

I would suggest polling some some of your friends in your local area to see how your speeds compare to theirs - ones that have the high speed 150 up plan.

It looks like the test server you were using during testing was in Dallas, which is a long distance from B.C. Try using the San Francisco test server - link at top on right side.

Your speeds are fast enough to stream movies. However, downloading a complete movie before you watch is a different operation. Movie files can be gargantuan. And the servers where the movies reside may be the cause of the slow rate of download, as they may be overloaded by users or have limitations on how fast each user can download in trying to balance their demands

A lot of variation in your test results

To understand why the OOKLA based tests don't give you real world results, on TMN home page, goes to the Extras pulldown and choose Speed Test Legitamacy. https://testmy.net/legit-speed-test.php read the info on each tab of that page.

There's definitely a problem if your isp plan is 300. Plug an Ethernet cable directly from your computer to your modem (bypass wifi) and See what the results are.

Useless is a little strong. The results plots are very useful as is. You can select it and get dates and times. The fact that the x axis doesn't use fixed intervals isn't a big negative. It's a record, for as many days as you choose. I'm rarely interested in what happens every x minutes. Certainly an option to scale the x-axis to some user defined interval might be helpful. You do have the option to select individual TIP plots where the x-axis is scaled.

Your new TestMy.net data looks good. Pretty similar download speeds as I see with Time Warner on my 50/5 plan

By the way, you live in a beautiful area

There must be some criteria for a minimum number of data points before it auto-sizes. I just tried 256 K manual and it upsized to auto. When I put in 50 M in, it stayed at 50.

Make sure the provider guaranteed speed doesn't say "up to XXMbps"

@CA3LE I think that would be useful too.

If you go to your Results page (see Results link near top of the home page), right under the plot, there are so buttons to select Avg Max for instance:

Keep calling them about the problem. Be polite, but be persistent.

I had a problem similar to this once and it turned out to be an intermittently bad router. I got similar high and low speeds during each test. Over a period of a month it was about the same - widely varying speeds. After that it got progressively worse, then the unit finally stopped working. There are a lot of possibilities for what the problem is. Try plugging an Ethernet cable directly from your computer to your modem. If the results are consistently good, then your problem is between the modem and your computer..

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I'm not sure what the difference in the test servers are for your data. Some are the star DK and some are the flag DK.

Keep calling them. Be polite.

Call your ISP and tell them about this. Call when it's slow. If they say there's nothing wrong, at least you get it on record that you are having trouble during parts of the day. If enough people call with a similar problem, they will probably do something. Be polite, but keep calling them.

It looks like you are using Multithreaded testing. Disable Multithread and choose the nearest test server to you. to disable Multithread, use the link at the top right of the home page. https://testmy.net/multithread Choose a test server using the link at the top right - next to the Multithread link. https://testmy.net/mirror test a few times and post the results here.