Jump to content

Pgoodwin1

Moderators
  • Posts

    1,018
  • Joined

  • Last visited

  • Days Won

    95
  • Speed Test

    My Results

Everything posted by Pgoodwin1

  1. Run some tests here on TestMy to see of you're really getting those speeds. I don't see any test data for you yet.
  2. Who's your ISP? My Time Warner (Spectrum) is consistent without caps.
  3. MarkV. I would push them on the fact that your equipment works fine elsewhere.
  4. Whether they consider themselves a cable company or not is irrelevant. Tell that to them. What is relevant is that they aren't delivering the speeds you are paying for. And yes, they still need electronics and cable to get into your house.
  5. Try escalating the problem there. Tell them you want to speak to a supervisor. Stay polite, even though you're not feeling friendly about it. Be persistent.
  6. I'm not sure what your plan speeds are. I see from your test data that you had a test point around 25 Mbps, and the rest of your points are only about 1/10 of that. That's a sign of a problem. I don't know what they mean by exchange congestion. One of your slow points was at around 5 AM, so there shouldn't have been any congestion. i suggest you keep calling them until they get it corrected. Stay patient, polite, but be persistent.
  7. You should definitely see a difference with a higher speed. The question for you is: Is there anything you're doing now on the 50 Mbps plan that is inadequate? If everything you're doing works well enough, then I'd wait to upgrade - assuming it costs more.
  8. Pgoodwin1

    Hello

    Hello from West Chester, Ohio.
  9. The nearest TestMy server to ou is San Francisco. Being that number of miles gives you a better idea of what your internet speeds really are. If you tested to a server in Seattle, it wouldn't tell you a whole lot about what your internet speeds are. To get an even better test, shooter Multithread and chose two or three of the TestMy servers closest to you, The link is in the upper right section of the Home page
  10. The nearest TestMy server to ou is San Francisco. Being that number of miles gives you a better idea of what your internet speeds really are. If you tested to a server in Seattle, it wouldn't tell you a whole lot about what your internet speeds are. To get an even better test, shooter Multithread and chose two or three of the TestMy servers closest to you, The link is in the upper right section of the Home page
  11. What is your Time Warner plan upload and download speed max that they sold to you? where are you located?
  12. TestMy has tons of bandwidth. I remember the owner telling someone it would handle many times more than the highest peak load of users he's ever seen. im not a PC guy, so I couldn't tell you if the computer or browser you have has any impact.
  13. Sometimes if you expand the date range to 20 or 60 days and hit Results, then set the date range back to 1 or 2 days, the Show Max option in the table shows up. @CA3LE the option to Show Max in Results doesn't show up when you select one day and update the results table. If you then go to 30 days, and select Show Max, hit Update, then set it to 1 day and hit Update, the Show Max stays.
  14. I get pretty consistent speed for much of the day. At times though, I see large variations but they last only a short time. It's not necessarily just your ISP causing the variation because testing over hundreds of miles involves a lot more hardware and software that the ISP doesn't control directly. The ISP though can help sometimes by switching you from one of their channels to another. Not sure about those details, but the ISP is supposed to help you if the issue cause you problems. My plan max speeds are only 60/5 compared to your much higher speeds. It may be more likely that more variation occurs on your higher speeds just because it's harder to maintain that on today's internet.
  15. There's a pop up button just above the table that selects the number of points. If it shows only 25 points, go to the top of the graph. On the right side there is a field to enter the number of days. Put a bigger number in that field until "show max" appears. from your data, it looks like you had a significant drop off of speed from about 11 to 6 Kbps.
  16. Post your speeds tested here with the TestMy tools. The OOKLA test numbers don't really tell you your internet speeds. Go to the Extras tab above on this page and ready why.
  17. Your TestMy speeds of what you're really getting is only 35 Mbps.
  18. Odd that for frequency, it's Hz, kHz, MHz and GHz. Only the "k" is lower case. The "H" in Hz is upper case because it's derived from a man's name: Hertz. the rules in the standards are suffocatingly detailed
  19. Try using the TestMy New York test server instead of Dallas. See if you get more consistent results. It shouldn't really make that much difference.
  20. See if any of your friends or co-workers are using Comecon Cable and having similar problems. Perhaps bring your computer to their place and see if it behaves the same there as at your place. If it does and theirs doesn't behave like yours, something would be out of whack in the computer. If theirs and yours behave the same, then there's some more ammunition for a discussion with the ISP.
  21. Spectrum (Time Warner Cincinnati) is doing good for me. 60/5 plan and I'm getting 70 down and 4.7 up. you have a lot of variation in your data.
  22. You definitely should call your ISP. Be courteous, but persistent. Your speed went down about 90% over a period from 5:30pm to 7:30pm on May 1.
  23. Phone calls to your ISP are important even if they don't really resolve the traffic issue. The more people that call, the more aware they become that their customers are not happy. Ask friends or work colleagues who use your ISP if they're having similar issues, and if they are, ask them to call the issue in too. Many legs of your internet traffic are not under your direct control, but they do have ways of changing paths that your traffic takes.
  24. You could try hooking directly to your modem with Ethernet and see if it behaves the same as when you're using all your other equipment. If you're using wireless and it's slower than the Ethernet connection, try testing right next to your wireless unit. If it's faster, then you are likely too far from the wireless base station. The ISP should be able to help you determine if the problem is inside your house or not
×
×
  • Create New...