Pgoodwin1

Sorry about your experience. Lots of posters on here have had a bad time with Hughes Net.

The Speedtests throw away the bottom 25% of the reading during the test. Totally useless.

@CA3LE you can answer this

Welcome from SW Ohio.

There’s a mobile version of TestMy.net. If you go to the bottom of the home page there’s a link called Mobile. When you’re on the mobile version, the button/link is “Deaktp”.

Hi. From SW Ohio in the US

Go to your Results table. There you can delete whatever Test points you want to.

It could be that they just have too many customers connected to the same subsystem as you. The throttling occurs in those hours where everyone gets home and starts watching high bandwidth video stream. The ISP may or may not be intentionally throttling you.

Go to Results. Enter the date range you want to see. Just below the graph of your results is an Export button. That will give you a table (csv) of your test results with the date, time and speeds for each test point.

Explain with a little more detail what you’d like to do

See my comments and questions on your other post

You’re actually mostly correct with your party line assessment. Your ISP puts all its users through various sets of processing equipment. To keep their costs down, they minimize the number of channels they use. The more users per channel, the slower things get because you’re all sharing the bandwidth available on the channel you’re on. It looks from your data, that between 11 AM and 12:30 pm, things slow down a lot. You should call your ISP and tell them what’s happening. It may take more than one phone call. Be polite but persistent. They should have the ability to move your account to a different channel - they can balance the user throughput between different channels of their gear. It it looks like you’re testing using the TestMy Dallas server. Is it the one closest to where you are?

It should be available by clicking the CID: link is at top right of your post here - grayed out, starts with 8723 https://testmy.net/compID/872346028785

You can select the TestMy server by using the link in the very upper right Had part of the home page. you can read all about why TestMy results are real and slower than Speedtest by reading the info under the Extras pulldown above.

Do some more testing here, and let’s see what your speeds are

Where are you located? not familiar with Comcast HSI but in the last 100 or so tests by Comcast users here on TestMy, there’s only a couple of Test points above 500 Mbps.

That’s the sad truth about internet in America. The ISPs go where the money is and leave rural America with minimal investment.

@Invictus. Your test results show a lot of variation. What speed max are you paying for?

What speed is your ISP plan supposed to be?

It probably is could be that to get the really high speeds you need something more powerful, but I couldn't say for sure. I'm a Mac guy and not a PC guy, so I can't help you much there. There are plenty of very skilled PC guys on this site. i'll ask one to look at your post here.

OK good, so testing to the Dallas server is the right one. it sounds like you’re doing all the right things. Keep calling them for help. Be patient even though your frustration will get worse before it gets better. Eventually they’ll assign someone toot that can provide some real help.

Where are you located (city)?

On the Home page there’s an Identifier button just above the Test My Internet button. Set the Identifier to something different for each computer. Then later you can filter results on those Identifiers

I’ve run a few Speedtest.net tests lately and they aren’t reporting what the average speed is over the whole length of the test. It looks like they are running some sort of peak average result taken over the latest set of data they’re averaging. You can look at their speed plots and see that the numerical result they give you don’t include the affects of poor results that happen early in a test. Their results support the ISP and not the user that’s trying to compile data supporting internet speed problems. I would trust the results of TestMy over any of the Speedtest results. the results of Speedtest only seem to match TestMy’s results when you have no problems (intermittent, large variation etc)

What speed are you supposed to be getting per your ISP plan?