*^!#%^(#^!*#*& i had no connection for almost 2 days!!! it says limited or no connectivity, and also, i could access the canopy without changing my ip. i only managed to repair it today, without the help of those useless cs. when i called them,all they could tell me was to plug and replug the power supply of the canopy. we kept doing that for an hour, and when i asked them if i had to do something with the canopy, they didn't answer! they just made me continue plugging and replugging the power supply. i fixed it by reformatting my system.