Pgoodwin1

That much variation isn't normal with lower speed plans. Most of the time my Spectrum (Time Warner) 100/10 plan gets 115/10.5 with 1-3% variation, and periodically it'll drop down to 90/8 sporadically for a few minutes then clear up. I don't know if the faster plans like yours typically show more variation than that, but the numbers you are seeing seem to have way more variation than I think would be normal.

Stay on it with them. They'll eventually put more effort into it and resolve it.

Read the info in the Extras tab/link - read all of of the tabs there. Speedtest values aren't real world. They filter the data - it's what the ISPs want and show you how their making their advertised speeds - not the real thing. Fake speeds. https://testmy.net/legit-speed-test.php

You can go to the Results and hit the checkbox ar the right hand top of the table. It will select all in the table. Then hit the checkbox with the red X on it - that will erase-all in the table showing. Set the number of days at the top to cover what you want. Note - I'm not sure that this will erase all the data in the TestMy database, or whether it just erases what data shows in the graphs.

Good. You've eliminated the Wifi. Do all your computers/tablets exhibit the same behavior? If yes, then I would start calling the ISP repeatedly until they get it figured off ur. It may take many frustrating phone call, so stay patient and polite. These days, a lot of the first tier helpers at ISPs aren't overly skilled, so it may take multiple calls to elevate the issue. if you have friends or neighbors in your local area that use the same ISP you ask them what their experience is.

See how things are by using Ethernet plugged directly into your Arris modem. That will isolate out your router and wireless. Post back on how it does.

Very hot and mostly muggy. Other than that ... great

Call your ISP. Be persistent, but polite. Continue to call until they recognize there's a problem.

Also, go to the Extras link and read the Sped Test legitimacy - all tabs

Is the ISP testing site equally as far away as the TestMy test server? what's the ISP test using for the test software?

Hi from SW Ohio in the US

Bruce & currentlazy Run the Auto test to get some more data -link is on the TestMy home page upper middle. This will give you a better idea of what your system is doing at different times of day. if you can, plug your computer directly into the modem with Ethernet and do some testing. If you're using wireless, get as close to the wireless router as you can and see what it's doing.

Good to hear. Glad they got it worked out. Usually if you hound the ISP, after a while they do something. I'm convinced some of them have policies where they don't do anything for customers with these kind of problems until you call three or more times.

From your test plots it looks like you have a lot of variation

I see that on TestMy you're getting about 7 Mbps download and about 0.4 Mbps upload when things are working OK. At least I assume that those speeds are in the range that your ISP plan says you should be getting. What is your plan speeds they said you should get? one of your tests dropped down to 1.7 Mbps download. i would be persistent with your ISP on this problem. Try to stay polite (though it's frustrating). Keep calling them until they get it resolved.

Hahaha. Hello from SW Ohio in the US.

It's been approved since the 18th. Not or familiar with http injector.

Not sure what the issue is, but the combined test here at TestMy is working for me. it was working a couple of hours ago too - when you posted

At 350 miles versus 50 miles, you might see a 10-20% difference, but that depends a lot on what infrastructure is between you and the TestMy server. Many times OOKLA based Speedtest servers are only 50 miles or less from the user.

Read all the tabs here: https://testmy.net/legit-speed-test.php test some more on TestMy to build a database of your speeds versus time of day. Your TestMy test used the Bangalore test server. I'm not sure how far away your OOKLA Speedtest server was testing to. If there's a significant difference between the distances the two tests are running, you'll see some significant difference between results.

That's good

That's pretty good for the price. Do some more testing here on TestMy to see what your real speeds are. Even if it's half of that, it's still great for $9

Before changing from the 200/20 plan, I would do some more testing here on TestMy. Try the Auto Test a few times over a few days to see how things do versus time of day. Try to build yourself a database of results that indicate whether you can hope to see 200 Mbps consistently or not, and at what time of day it actually reaches the 200 average. If the average of all your testing is down closer to 100, then you can decide if it's worth the extra $ for the 200/20 plan. If possible, do some testing via Ethernet to see if the wireless results are equivalent. Plugging an Ethernet cable directly from the computer to the router would be ideal to do the baseline system capability.

Depending on the time of day, you should see a fairly flat line to your New York TestMy server. The TestMy rssukts are more real world than OOKLA Speedtests. Go go to the Results link. In the table, select a download speed in the TID (test in-process data) column. It will show you what speeds were sustained during that test and how much variation there was.

We have several iPads here that don't disconnect (not using a century link router though). Is the signal strength indicator on the iPad good? Try looking at the signal quality of the iPad at the router. Hopefully their router software allows you to look at the signal quality of each individual wireless client at the router.