CA3LE

Are the apartments super old? Pre-Wiring (stuff that's built into a building) is usually able to be re-worked without issues. Unless it's old RG-59 (often converted from an old antenna system) or something... then that would be reason to bring in new cable. Unless a rodent has chewed the cable inside the walls... usually most issues will be right on the ends of the cables, and with splitters. Splitters are the weak link. Especially outdoors in the elements but I've seen them go bad even in totally clean, dry spaces. They just tend to fail... usually when they do they still pass a degraded signal. Chances are, they'll be able to get the service delivered once they can see that there's an issue... so don't worry. A few questions... How is the wiring once it gets in your place? Do you know of any junction boxes inside the unit? Does the cable come straight out of the wall or does it screw into a connector? After it comes out of the wall does it split or go straight to the modem?

It is possible. It may be simple though, maybe when the tech was there he went to your settings on speedtest.net and changed your preferred server to something that gave a more favorable result. So everyone can see your results before you signed up >> https://testmy.net/compID/179936226875 You should definitely run some multithread speed tests like Sean suggested and test against the UK test server to get a full picture.

Oops... I mixed you up with someone else I was talking to. Sorry. BT (British Telecommunications) is an Internet provider. What does Cox say about this?

That's a good modem. What does BT say about this?

Hi bkriegel10... I'm seeing some pretty terrible results under your account. At night, is your DirecTV possibly downloading something? In your situation I might first unplug that to make sure it's not the culprit eating up bandwidth. Next, what speed does AT&T say you have? The fastest package... but what's the actual speed because it varies between their markets. I see that your last results were multithread, switch back to classic linear (there's a link on the download test page). The multithread test is great but linear will help you more right now. Download speed test is a test of your Internet connection's download speed, upload speed test is a test of your connection's upload speed. Combined tests both. The download test is usually all you need to run to feel the pulse of a connection and see how it's running. Personally I only test upload speed every now and then or if I feel it's an issue on a particular connection. Your fine, no need to apologize. It can fluctuate for many reasons. Sometimes it's within your control, like someone or something in your house (that's maybe on a routine or schedule) eating up bandwidth. Sometimes it's outside of your control on your ISPs end. A congested route that only becomes congested during certain hours for instance. Like I said, first thing I would look at is that DirecTV box. It really wants more bandwidth than you're feeding it. --- it may be routinely downloading stuff at night when it figures you're asleep and think's you're not going to care... or it may be someone in the other room. I have a feeling because of the hours it's happening that it may be within your house. Usually if it's the ISP's issue the hours follow rush hour style patterns. Sweet, thanks AT&T rep.

Yeah, sorry I should have mentioned that. You always need to reboot the modem when you change the mac address (switch it to another device), unless you're telling your router to spoof your computers mac address. So no change. What does BT say about this? What modem are you using?

You don't risk losing your test results. Yes, if your IP changes during that time you could lose track of them... but now that you're a member just make sure you're signed in. As long as you're signed in TMN will keep track of every result for you. If you have issues during the auto test that cause it to not finish you can always come back and get the results up to the point it happened. Instead of TMN emailing you each time, it's logging the information to your personal database. Just make sure you're logged in case your IP changes so that your results are all saved by username. In the near future the test will recover itself when that happens and resume testing when the connection's back online. You're welcome. I'm happy it's helping people.

You have a pretty strange definition of balanced ... looks like a completely off balance 50/50 Mbps connection to me. Since your post you've posted much faster speeds, 10X faster upload actually... but the results are still all over the place. Ideally you hover around the same range of speed with little deviation.

I think I see where it might be able to do that. An adjustment has been made, can you confirm that it's not doing that anymore. Thank you for your feedback, I appreciate it.

It was logging correctly, just not displaying on the share images correctly. Fixed. Thanks. -- that server is in Germany (DE), not Denmark (DK) btw.

I'm posting this right now without javascript. It works but you lose some of the functionality. Why do you need it to work without javascript? (quote added in my other browser with js enabled)

It was considering 5%-95% instead of 10%-90% ... this has been corrected. I'll look at this again when I get back home.

Awesome, glad to hear that it's working good for you. The smileys are still there. You just have to click a couple extra times to see them all. I'll take time soon to go over the emoticons, remove duplicates and include some new ones. Thanks as always! -- you're awesome!

Try now, should be resolved. https://testmy.net/ul-96 Hopefully I got it this time... thank you for being so great at illustrating what you're seeing.

Both issues have been resolved. Can you test to confirm that you're forwarding correctly please.

Show us the ads if you have them. Include a picture of the fine print. When you're running good you are downloading faster than some low end DSL and cable, for sure. But your latency kills the responsiveness. Once the download is actually initiated you can actually actually cruise pretty good. https://testmy.net/db/_fInCgehX If it would stay at those speeds you'd be pretty good... still wouldn't be nearly as good as a Cable or DSL connection at the same speed or even at half the speed. But it's definitely beats any other rural alternative. The problem is that 7 hours later you get this... https://testmy.net/db/Aysn65FS2 Let's check that fine print...

What speed do they say you should be getting?

They already did >> https://testmy.net/compID/6618126713823 Only one RT result so far... Average RT is 761 ms ouch.

Run a multithread test as well. After you're selected on multithread manually select 50 MB from the download test page. I assume that you'll get about 48 Mbps. Your upload results look like they improved a little. Run a couple more upload tests and manually select 12MB. Immediately after, switch back to the router and run the same exact set of tests. Just tell me when it's done and I'll sort out the results.

You're welcome! Happy to help. Are you wired or wireless? Have you tried testing directly to the modem?

Let me ask you this... where are most of the websites you visit located? Inside or outside Italy? Looks to me like you have decent latency to GB https://testmy.net/rt/Elia1995&miq=13 - one in there that took an extra long time but it's an outlier. I doubt your ping was affected when that reading was taken. You have potential to get a better response time to DE... it's physically closer to you but maybe your routing to the DE server isn't ideal. https://testmy.net/rt/Elia1995&miq=17 --- we know that you can obviously do better because of your GB results in this test. If you want to be real with yourself you should probably be testing outside of Italy. Having said that, knowing your speed using TMN on a server closer is important information and can help provide the best baseline to work from. I have one 13ms from my house in the same city I'm in. It's my preferred server now. Comparing those results against the other servers provides me a much better picture. I have a new program I'm releasing soon that will enable everyone the ability to host their own TestMy.net. By default it runs off TMN's network of servers but there will be an option (for those who want to participate) where you can host the test wherever you'd like. I require that the host hand over the keys to the server so TMN can properly assure that there is no tampering. Tampering that could affect the results can occur on the server level, to keep everything honest I'm requiring full root access. There are already corporate hosts who've agreed to these terms so I feel like if they're willing... I should just give the option to everyone. By the way, it's 100% free to everyone and I'm offering it without ads. The basic principal is that you cut and paste a small snippet of HTML code into your site and instantly have TestMy.net housed within your websites design. It's not a lite or beta version... it's the full power of TMN. ...very soon. I'm working on the EULA right now. Hosts who opt in will become part of a new list of servers, many will remain private. You may have an option in Italy sooner or later... or you can put one online yourself. Minimum requirements are a Xen VPS with 512MB RAM and 1000 Mbps uplink to the Internet. $5/month in many instances. When I release this I'll put a list of hosting providers up to help you find one. If you put a server online and make it public... many people in your area will appreciate it.

Watch how it correlates in this example. RT goes up... Speed goes down... Thanks for the results richardz!

You're welcome, it's my pleasure. I appreciate the kind words. Looks like I'll have to work harder to help you understand that this already IS the best testing site... not just one of them. Where do you think the other speed test sites got the idea from?

I like your train of thought but I think this test is different from what you're thinking. It's not a bandwidth test and has less to do with your upstream and downstream connection speed and more to do with its quality. You're not really transferring data, put it this way... minus headers you're only transferring a little over 100 bytes of data each time that test runs. What the results tell you is how quickly you're able to respond to requests. Quicker is better, RT results are shown in milliseconds so we want a low value here. Testing from the same location to the same locale you can have vastly different results depending on the device used and connection quality. For instance... iPhone 6, Verizon Wireless - ~140 ms (in some areas less, in some areas it can be 100's of ms higher) iPhone 6, Comcast cable - ~30ms Desktop on Comcast (same connection above) - ~20ms Laptop wifi - 30-60 ms As I get into a worse connection area or further from my router (or my providers towers when I'm on LTE) the time goes up. If the connection has to jump through more hoops to get to you (e.g. more hops, lower quality hops or hops/servers that are further away)... it will slow down the Response Time. I've found that these numbers always directly correlate with performance. One that really sold me (it made me want to release this) was recently when I did a modem swap. When I put the (SB6183) 16 channel modem on my RT dropped by about 4ms... it was consistent and to me an obvious change. When I swapped back to the 6141 (which I actually prefer overall) the RT immediately jumped back up to exactly what it was before. (I chose the slower responding modem because it ramped up faster... if I was more of a gamer I may have gone the other way for the better RT, which would reflect a better ping.) Here's what you don't want to see >> https://testmy.net/rt/tktnsma1 or https://testmy.net/rt/markjfine or... anyone else on any satellite connection (those examples are Hughes Net customers -- they have such poor RT because their connection has to travel into space and back. Light is fast... but it's not instant.) Again, this isn't ping. I've seen where ping is unaffected but RT is obviously not what it should be. ... it always reflects performance. The times when I've seen that my browser is responding slowly, which is also reflected in speed test results. But then I do a normal ping and it doesn't show me anything. (e.g. leading me in some cases to find that one of my million open browser tabs was bugged out, causing the browser to respond much slower. Close and re-open, RT returns to where it should be.) So, this test is fundamentally different from a ping test. It's similar, if the RT if affected the ping is also often affected but sometimes not. Just keep in mind, a discrepancy is most often a clue to an underlying issue.

It's measuring the time it takes for you to respond to a request. Your browser sends the request, it hits one of my servers and is immediately returned back to you. I then cut that time in half to represent half of the round trip... and call it Response Time. Generally it should be close to what you can expect to see when you run a ping but don't confuse it with ping, I've found that there are many more things that can influence the Response Time Test. I'm still trying to make sense of it myself... it will without a doubt need much more development. I've been reluctant to release it because I don't fully understand everything but I figure the best way to understand it is to get feedback from my users. Sorry to my Beta Testers for not releasing this to you first... but there really aren't that many active beta testers and I need a wide range of input from many people. Please help and provide feedback, good or bad.