Leaderboard

Hey Shawn, So your Droid doesn't have any of those pauses that you experience on your desktop computer? Was the streaming issue on your computer or were you using a console? If you have access to another computer, a friends laptop for instance, it can aid in troubleshooting the issue. First, make sure that the computer you're using is reliable and fast. Connect it the same way that the desktop is being connected and test it. It sounds like you've troubleshooted the rest of the equipment the right way... you eliminated extra variables like the router and swapped cables and your modem. It's most likely the adapter or something software related in the OS. Especially since the droid isn't showing the same pauses. If you can't get your hands on another computer (or after you test on another computer and find improved connection) another thing you can do is buy a cheap (or a nice one if you think you might want to keep it) USB CAT-5 or wireless adapter (or PCI / PCIe... sounds like you're comfortable inside your computer). Make sure you buy it from a store that has a good return policy because you may or may not want to keep it afterwords, depending on the outcome. ... if you still have the same issue with a different adapter on the same computer then it may be something software related, again... trying another computer, hooked up the same way as your computer will prove that it's an isolated issue and not an issue with your provider, modem, router or cables. ... Let me put it this way... even if they cut your speeds... you shouldn't have pauses like that when you test. That's a major indication that there's a problem.

I had symptoms like that with Time Warner twice. Both times it turned out to be signal integrity issues with their hardware out at a box near the street. Once the signal level was too high. Another time it was too low. On their first trip they'll check the level and integrity of the signal inside your house - going into the modem. Time Warner can test signal levels remotely and identify one that is bad. Comcast can probably do that too. But if it's intermittent, it might not show as out of range during your phone call. One of the times mine failed only when the temperature outside got below 40 F. Insist that they come out and check your modem input. They have sophisticated enough equipment to figure out if the problem is the signal or the modem. If it's other hardware inside the house though they won't help on that. They're responsive to people with troubles, you may have to contact them more than once if they can't detect a problem remotely. Since you can explain all you've tried and they know your problem is real, they may schedule an appointment on the first call.

Two things i would look at first thing would be to trace route testmy.net , see if your going through the DC area or somewhere on the upper east coast. Since your in florida I'm wondering about the storm and possible re routing . Second i would add to the lost of system scanners 'malwarebytes' , making sure to get the older one , red , not the new blue colored program. Strange ? Yes, the company was either taken over or lost the lawsuit for copy write infringements. Now I'm not certain here but the 'blue' colored program is shareware for a cost, a few other stipulations such as timed and toss. Where the older , or red ( which is still updated and working great. I say this because malwarebytes find turds that others do not , every time.

i believe you have to have a certain post count to edit...send me a message what edit you want made and i can do it for you... i sure hope someone in here pops in pretty quick to help with your connection problems not that long ago i had problems...my speeds dipped dramatically and testmy was the only site that picked up the problem...all the others showed my regular speeds...turned out to be that i just needed to buy a new modem (which you've already done) and these guys in here helped me figure that out. so hang in there