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Hi. I just want to say I have been using testmy.net for along time with my different comcast internet package and speed tests. finally registered!

Oh, if I had a nickel for every time an ISP blamed my site for their shortcomings. They can say whatever they want. But the truth is... TestMy.net is unbiased in its results. The results you get here are a real world scenario not a best case scenario. The tests that your ISP sends you to is tested under best case scenario conditions. The funny thing is, Time Warner Cable says that this test is inaccurate... yet before they had their own test they used to send their customers here. Actually, I'm pretty sure that back in the early 2000's a tech support operator told us that TestMy.net was actually in their handbook, a part of their troubleshooting procedure. Think about this, they have the ultimate incentive to have you test your connection with as little variables as possible. A company like TWC can save millions in service calls by making you feel all warm and fuzzy when you use their 'approved' tests and score high. "Oh, the problem must be the websites you're visiting..." --- The truth is though, if you didn't feel like their results were BS you wouldn't have come looking for this site. Right? You can feel that your connection isn't right... correct? Speedtest.net self admittedly alters your results. They DROP the bottom 30% and top 10% of the results... to make up for the fact that flash isn't a good protocol to use for testing Internet speed. They also open 4+ threads... meaning that you're doing multiple downloads at once. Sorry, but a good connection with a quality route can max out with only one thread. It makes connections look better than they are. I can't see Time Warner's speed test (apparently it's only available to Time Warner customers... they must not want their test under third party scrutiny.). ...If their test is made by Ookla... the same is true because Ookla is the creators of speedtest.net. The results here have been trusted by MANY people for MANY years before Time Warner even thought of hosting their own test. Far longer than speedtest.net has been around. Choose to believe what you want to believe but realize... this isn't my first rodeo. Testing connection speed is all I do and I have no vested interest in making your connection look better or worse than it is. TMN has multiple gigabit (1000 Mbps) uplinks into one of the most powerful networks on the planet (currently over 2000 Gbps of available bandwidth, peering with over 25 Tier 1 providers... Time Warner actually peers directly with my host with 8x 10Gbps connection), hundreds of thousands of websites are hosted on the same network. If your speed is effected to TestMy.net, it's effected elsewhere too. ... Like I've said before. Which do you think is a more accurate portrayal of your speed? Testing from next door or testing where the websites you visit are actually hosted? Testing with a test that alters the results or one that doesn't? Having said that, your speeds aren't all that bad. Now, when you paid for 20 Mbps and got 10, different story. It would be better to see 80%+ of what they quote, which would be 40 Mbps

I am having virtually the same issues as noted above but with TWC. Supposed to be getting 50 MBS down/5up and it is 33/5. When it was 20/2 it was 10+/1.5. It appears that these test site given by TWC (e.g. speakeasy.net, speedtest.net) are designed to behave as it one was downloading from their neighbor. What is the story as TWC claims that Testmy.net is not accurate.

I am also pretty new here so welcome

Welcome for SW Ohio

Yes, very well said RTB... having said that though, I do plan on offering a test that does this. Coast to Coast speed test that will give you an idea of your average speed nationally. I've actually already been building the backend with this in mind so that when I'm ready it will be relatively easy to piece together. So look for this in the near future. My provider isn't actually The Planet anymore, it's Softlayer. The Planet was awesome but Softlayer is far more powerful. They bought them out a couple years or so ago. DNS still resolves to the old name. After my next server upgrade the name should resolve correctly to Softlayer. Last time I upgraded The Planet gave me such an awesome deal it's been hard to beat it... for the longest time I went to their website and to make a comparable build it was like $1000/month. By the last time I got a new server I had been with The Planet for over a decade... so I was able to negotiate an awesome deal. Prices are coming down though so I'm thinking it's almost time for another upgrade. I'm getting at least 16 cores and solid state drives this next time around. It's going to be beast! queries so fast my users will be like ... Congested routes aren't something you want to compensate for in your results. That's valuable information... that's part of your performance. It often times doesn't effect your connection across the entire Internet... but if the congested route is close to home it can. If it's effecting your speed to TestMy.net's server.... it's effecting your speed to other sites as well. I purposely pick popular hubs that have high bandwidth. Let me put it this way, in the Dallas datacenter where TMN is hosted... there are 104,000+ servers. Some host single sites... some can host hundreds of sites on one server. These generally aren't small no name sites either, people with small sites don't tend to spend that kind of money on a dedicated server solution. ...... so, if your speed is effected to TestMy.net, you're speed is effected to other sites as well. The Coast to Coast test isn't going to be intended on compensating, it's more to give you a broader picture of your Internet speed.

I've had the same issue every now and again Sean but it usually is a dns issue to test that theory the next time it happens try opening up command prompt and pinging 4.2.2.2 if it receives a response then it's just a dns issue if it times out then it is something else entirely