Your link shows 38.37 MB/sec....which works out to be 306.96 Mbps.
Now what do I think of that....hmmm, what was it....oh yeah -- cached! false! wrong! bogus! lies!
Try your connection HERE or HERE
When you look at these scores, at any point, does something click in you head and say: "Hey, wait a minute, that doesn't make any sense....I only pay for 5Mbps.
I believe this is the breakdown for tampabay.rr.com (only)
5/384 - standard cable Internet package
10/1 - available if you also have digital cable
15/2 - available if you also have digital cable and digital phone
All other divisions remain at 5/384 standard and 8/512 premium packages.
Pro is better if you have more users, or would like to set rules or security for local users. Home has more backdoors for troubleshooting admin rights. I've never used Media.
If you know the IP address (ie. the IP address of the router, provided by the traceroute), you can look up its location and company using the WHOIS.
https://testmy.net/whois.php
http://www.arin.net/whois/